Packaging and delivery

For Australia:

We mainly use Australia Post, as that is the only organisation which can properly serve many regional and remote rural locations.

We use Express Post Satchels from Australia Post.
Please put these in a soft plastic recycling bin if they are available in your area, eg in Coles stores, so that they are at least recycled into something else after their initial use.

What is the shipping costs for your order?

The postage fee is flat and its AU$25 for each order.

How quickly is your order processed?

In most cases orders placed online leave on the next day.
As we express post- you should get your satchel in 1-2 days depending on your location.
We hold good levels of stock for most items, but occasionally there might be a delay or a split delivery if we’re short or if a restock is delayed. In peak ordering times such as before Christmas, orders may be slightly slower in being processed – we appreciate your patience:)

For USA:

We use mostly Global Express service. Your satchel will be sent from Europe so please allow up to 10 business days for delivery.

What is the shipping costs for your order?

The postage fee is flat and its $25 for each order.

How quickly is your order processed?

In most cases orders placed online leave on the next day.
Global express delivery time is up to 10 business days.
We hold good levels of stock for most items, but occasionally there might be a delay or a split delivery if we’re short or if a restock is delayed. In peak ordering times such as before Christmas, orders may be slightly slower in being processed – we appreciate your patience:)